Managed IT pricing
Two plans, both month-to-month with no long-term contract. Each one includes techs you know, 24/7 intrusion detection and response, and support with no call center in between. Most issues are fixed in about 5 minutes. Prices are per user, per month.
Standard
Starting at $97 per user / month
Complete day-to-day IT and security for a 10 to 150 person organization. Your staff gets unlimited help desk support from technicians assigned to your account, every computer is patched and protected, and intrusion detection and response runs around the clock. Pricing is based on 100 users.
What's included - Unlimited remote help desk by phone, text, email and chat - 24/7 network monitoring and management - Managed workstations (PCs and Macs), patching included - Managed endpoint detection and response (EDR) - 24/7 intrusion detection and response (IDR) - Managed email security and spam filtering - Microsoft 365 administration - Identity threat detection and response for Microsoft 365 - Multifactor authentication setup for Microsoft 365 - Dark web monitoring for your primary domain - Employee onboarding and offboarding - New PC and Mac deployment - Hardware and software procurement - Dedicated account manager - Quarterly IT advisor review
Premium
Starting at $116 per user / month
Everything in Standard, plus the added security layer for firms that answer to regulators, auditors, cyber insurers or clients with security questionnaires. Pricing is based on 100 users.
What's included - Everything in Standard - Vulnerability scanning and management - Security awareness training for staff - Annual security risk assessment
Optional IT services
- On-site services
- Managed servers
- Server backup and disaster recovery
- Microsoft 365 / SaaS backup
- Business continuity planning
- Mobile device management
- Co-managed IT
- Fractional CIO
Optional cybersecurity services
- Email encryption
- Advanced multifactor authentication
- Penetration testing
- Security policy writing
- Incident response plan
- Tabletop exercises
- Virtual CISO (vCISO)
What drives price
The starting prices describe a typical 100-person organization. Your quote moves with:
- User count. Per-user pricing, so headcount is the biggest factor.
- Number of sites. Each office adds network equipment to monitor and manage.
- Servers. On-premises or cloud servers add management, patching and backup work.
- Compliance needs. Requirements such as HIPAA or CMMC can add assessments, documentation and controls.
- On-site frequency. An office that needs regular in-person visits costs more to support than one that rarely does.
A 20-minute call and a look at your setup is enough for an exact quote.
Frequently asked questions
Is there a minimum user count?
Yes. Plans start at 10 users. Most of our clients have between 10 and 150 people.
What happens if we have fewer than 100 users?
The starting prices assume 100 users. With fewer users, the per-user price is usually somewhat higher, because monitoring, security tooling and account management carry a base cost that is spread across fewer people. Your quote shows the exact per-user rate for your headcount before you commit.
Can I switch plans later?
Yes. Because every plan is month-to-month, you can move from Standard to Premium when a client, auditor or insurer asks for more, or step back down if your needs change. Tell your account manager and we will make the change.
Do you require a long-term contract?
No. Both plans are month-to-month, with no long-term contract.
Get a quote for your organization
Tell us your headcount and what is not working. We will show you which plan fits and what it would cost.