Co-Managed IT Service

What Are Co-Managed IT Service Providers?

Co-managed IT partners provide a broad spectrum of additional IT and technological assistance designed to bolster your organization's capabilities. Such assistance encompasses a diverse range of services, including but not limited to, comprehensive help desk support, cybersecurity measures, network oversight, and software license management. Opting for co-managed IT solutions translates into substantial savings compared to handling all these tasks internally, offering an effective strategy to enhance your IT team's functionality without straining your financial resources.

What Co-Managed IT Services Does CyberLynx Offer?

Every business has its unique set of IT capabilities and challenges. Perhaps your cybersecurity is top-notch, yet your team is stretched thin managing customer support queries. Or, your help desk might be adequately staffed, but concerns about your backup and disaster recovery readiness linger. At CyberLynx, we offer an extensive array of co-managed IT services tailored to craft a support strategy that aligns perfectly with your company's specific needs.

Here’s a short list of what we offer!

Why Choose a Co-Managed IT Model for Your Business?

One way to guarantee problems for your business is to overwork and overwhelm your IT team. Not only does that lead to more errors, but it also makes it impossible for them to focus on the strategic priorities that would help you grow your business. But with co-managed IT services from CyberLynx, you’ll have the IT support you need to help your people and business thrive. Here’s why.

Burnout

Your in-house IT department is swamped. Taking vacations, sick time, or unplanned leave is often a serious problem, and the team is showing signs of burnout.

Focus on Success

You want to focus your current team on projects they excel at and that drive the business forward, but daily routine tasks are bogging them down.

Maintenance Overload

Important and proactive maintenance isn’t getting done. Urgent problems always seem to crop up, distracting your staff from critical patching, updates, and monitoring.

Rapid Growth

Your business is growing and you need to scale up quickly, but you don’t have the budget or the time to hire additional headcount. You need interim short-term help to get to the next level.

Hybrid Work Environment

The bulk of your employees are still remote. You don’t feel comfortable that you have the right services in place, especially security policies and practices.

Lack of Expertise

You have big gaps when it comes to specific expertise that’s badly needed, and finding the right talent is like looking for a needle in a haystack! Good talent is hard to come by these days and demands a high salary.

The Business Benefits of a Co-Managed IT Model

The primary benefit of co-managed IT is the ability to supplement any gaps your team might have. This lets you focus on long-term goals and strategic projects and initiatives that drive productivity and efficiency throughout the company, while we backfill the work your team hasn’t been able to address.

Here’s a list of pragmatic benefits:

Cost Efficiency

Hiring, training, and retaining top IT talent has become time-consuming and expensive, if not impossible.

Risk Mitigation

Most organizations don’t have the budget to bring in true cybersecurity expertise and the enterprise-grade tools and systems you need for proper protection.

Project Completion

In-house IT teams are often underwater just trying to keep up with day to day tasks, never mind taking on new projects.

Access to Expertise and Tools

Solution architects, CIOs, CISOs, Microsoft and Apple technicians, cloud IT consultants, and more are at your disposal. Get access to high-end tools such as ITGlue and ConnectWise, plus round-the-clock security systems, cloud backup solutions, managed data centers … the list goes on.

What Does Co-Managed IT Cost?

What would it cost to hire all the resources you really need to fill out your team? Could you get all the expertise you need just by hiring an extra head or two?

Or does it make more sense to purchase a flexible suite of services to fill your most needed gaps?

Here are some average salaries to think about, along with recommended staffing levels. This doesn’t include overhead/labor burden (around 20%-30%) or technician utilization (around 70%).

In our experience, companies reach a certain size and find themselves in a precarious situation. They’re big enough to need a professional-grade IT department, but they can’t afford to add significant overhead in IT tools and staff – particularly IT specialists with skills and tools that are needed only part-time.

An Extension of Your IT Team

With co-managed IT services from CyberLynx, you’ll have access to our roster of experts. From cybersecurity to help desk support to software deployment and more, we’ll give your IT team the support that they need to keep your operations running smoothly.

IT Services and Solutions for Businesses

When your IT infrastructure is neglected or compromised, your entire organization is at risk. Yet many businesses lack the time and in-house resources to properly manage and maintain their technology, support their end users, stay on top of cybersecurity demands AND keep specialty projects moving forward.

If this sounds familiar, CyberLynx can help. We offer co-managed IT services designed to supplement your team and fill in the gaps where you need some extra support.

Here are just a few of the benefits:

We don’t replace your IT staff – we augment your team and make it better.
You don’t have to add or manage expensive headcount.
Your IT team gets access to the same powerful IT automation and management tools we use.
In the unexpected event your IT leader can’t perform their job or if disaster strikes, we can instantly provide support.
You get access to an entire team of IT pros who do this for hundreds of other clients every day of the week.