Jeff Cann serves as Chief Innovation Officer at Encore Electric, where he’s led the company through a remarkable digital transformation. From scaling operations across five states to deploying cutting-edge construction technologies, Jeff brings a unique blend of strategic leadership and technical depth to an industry traditionally slow to evolve. With experience in multiple sectors and a passion for empowering teams, his leadership philosophy prioritizes human potential over hardware, turning electricians into digital-first professionals. At Encore, Jeff is not just modernizing processes—he’s reshaping what IT leadership looks like in construction.
Here’s a glimpse of what you’ll learn:
- How Encore Electric scaled from $92M to over $400M with tech innovation
- Challenges of delivering IT support to field workers across five states
- The impact of 360° site capture and BIM integrations on real-time inspections
- How Jeff’s CIO Mastermind peer group accelerates leadership growth
- Using AI and augmented intelligence tools in estimating and design
- Jeff’s hiring philosophy rooted in behavioral insights and culture fit
- Leadership lessons from fast-growing IT teams
- The mindset shift from resisting change to guiding it
In this episode…
Jeff Cann shares how Encore Electric transformed from a $92 million specialty contractor into a technology-powered $400 million enterprise operating across five states. With hundreds of field technicians working on high-elevation and remote job sites, Encore had to solve massive connectivity and digital access issues—including rigging up radio microwave signals to bring Internet to the top of Pike’s Peak. Jeff explains how his team’s “Black Ops” approach to field innovation—testing, vetting, and scaling grassroots ideas—helped them discover OpenSpace, a tool that revolutionizes how executives review job sites remotely with real-time 360° walkthroughs mapped against BIM models.
We also explore how Jeff fosters innovation and resilience in his IT teams. His “human potential leadership” model empowers employees at every level to contribute their best ideas—an approach that’s unlocked breakthrough adoption of AI tools, training initiatives, and decision-making agility. Drawing from years of trial and error, Jeff explains why hiring self-motivated “A players” is non-negotiable and how he uses the “Who” method to uncover true fit during interviews. He also talks about why CIOs—and all IT leaders—need peer groups like the CIO Mastermind to avoid isolation and stay ahead of change.
AI and automation aren't threats in Jeff's eyes—they’re just the next logical evolution of IT. From co-pilot tools for knowledge work to AI-driven electrical design software like Augmentium, Jeff explains how Encore is positioning itself not to survive change—but to lead it. It’s a masterclass in translating innovation into practical, industry-changing results.
Resources mentioned in this episode:
Matthew Connor on LinkedInCyberLynx
Jeff Cann on LinkedIn
Encore Electric Website
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