Mastering Remote IT with Evan Jost

Evan Jost is an accomplished IT manager with a unique background that blends military experience and high-level IT leadership. He began his career as a technical data network specialist in the United States Marine Corps, where he honed his skills in managing complex data and communication systems.

After his military service, Evan transitioned into civilian roles, managing physical IT infrastructure across various industries, including aviation. Currently, he serves as an IT manager at HighLevel, a cutting-edge platform for marketing, sales, and CRM integration. With over 1100 employees worldwide, Evan oversees global IT operations, focusing on cybersecurity, remote asset management, and team leadership. His hands-on approach and leadership philosophy, shaped by his military experience, continue to guide his success in the ever-evolving world of IT.

Here’s a glimpse of what you’ll learn: 

• Evan’s transition from military service to IT management
• How HighLevel’s platform integrates marketing, sales, and CRM functions
• The differences between managing physical infrastructure versus remote teams
• Overcoming challenges in managing global IT assets
• Best practices for cybersecurity in remote work environments
• The importance of leadership and team morale in IT
• Strategies for dealing with IT issues across different time zones and regions
• Evan’s perspective on work-life balance and team loyalty

In this episode…

Evan Jost brings a unique blend of experience from the military and corporate sectors. As an IT manager at HighLevel, Evan’s transition from managing on-site aviation infrastructure to a global, remote workforce presents a fascinating journey. He shares how HighLevel’s integrated platform offers affordable solutions for businesses, especially when compared to competitors like HubSpot, without sacrificing quality or functionality. Evan discusses how his prior role involved managing physical assets across multiple locations, dealing with everything from security cameras to fiber-optic networks. In contrast, his current role at HighLevel allows him to manage IT remotely, which has brought about a new set of challenges, especially in global procurement and asset management.

Evan delves into the complexities of managing a distributed workforce, touching on the difficulties of ensuring timely hardware delivery and maintaining operational efficiency across different continents. He highlights the value of strong partnerships with vendors like Workwise, which helps streamline asset procurement in various countries. The conversation also covers the significant learning curve that comes with switching from Windows-based systems to a predominantly Mac environment, as well as the importance of mobile device management (MDM) systems like Intune for maintaining security and operational consistency.

In terms of cybersecurity, Evan emphasizes the need for vigilance and adaptability. With threats becoming more sophisticated, he explains the importance of early detection and rapid response, particularly in a remote work setting. As the conversation progresses, Evan shares his leadership philosophy, inspired by his military background. He believes in fostering team morale by shielding his employees from unnecessary stress and ensuring they have the resources they need to grow, both professionally and personally.

Resources mentioned in this episode:

Sponsor for this episode...

This episode is brought to you by CyberLynx.com  

CyberL-Y-N-X.com.

CyberLynx is a complete technology solution provider to ensure your business has the most reliable and professional IT service.

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