Kevin Hall serves as the Chief Information Officer (CIO) at Westconsin Credit Union, bringing a dynamic career path that started in business management and evolved into IT leadership. With a background in banking, finance, and cybersecurity, Kevin has played a key role in integrating technology as a strategic business driver. At Wisconsin Credit Union, he focuses on IT enablement, security, and fostering a company culture that encourages innovation and collaboration.
Here’s a glimpse of what you’ll learn:
- How IT leadership can empower employees to embrace technology
- The importance of breaking down IT gatekeeping for internal growth
- How culture plays a role in hiring and retaining IT talent
- The evolving role of IT from fixing computers to driving business strategy
- Why collaboration between IT and business leaders enhances security
- How AI and automation are transforming financial services
- The role of cybersecurity in enabling business objectives
In this episode…
Matthew Connor sits down with Kevin Hall to discuss IT’s evolving role from a support function to a strategic driver of business growth. Kevin shares how Westconsin Credit Union has shifted IT beyond the traditional “fix-it” mindset, emphasizing business enablement, internal development, and cross-department collaboration.
A key focus is breaking down IT gatekeeping by empowering frontline employees with technical knowledge, fostering a culture where technology is embraced rather than feared. This approach has allowed Westconsin Credit Union to promote internally for IT roles, ensuring a strong cultural fit while strengthening the organization’s technological foundation.
Kevin also highlights the transformation of cybersecurity from a regulatory necessity to a business enabler. By integrating security into broader business discussions and framing it as a risk mitigation strategy, organizations can move beyond the outdated “department of no” mentality. Additionally, Kevin explores AI’s role in financial services, noting its potential to automate processes, enhance fraud detection, and provide personalized financial guidance to members.
As the conversation wraps up, Kevin encourages IT professionals to embrace change, collaborate across departments, and take advantage of non-traditional paths into the industry. By combining technical expertise with business awareness, IT can drive meaningful innovation and long-term success.
Resources mentioned in this episode:
Matthew Connor on LinkedInCyberLynx
Kevin Hall on LinkedIn
Westconsin Credit Union Website
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