Building a Cybersecure Foundation in Healthcare with Kevin Heineman of Lyric

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Kevin Heineman, Chief Information Security Officer at Lyric, has a remarkable journey in the cybersecurity world. With a dynamic career that has taken him from consulting and startups to leading cybersecurity programs, Kevin now steers Lyric’s security strategy in the healthcare industry. At Lyric, a company born from an acquisition, Kevin’s leadership focuses on securing sensitive healthcare data and leveraging AI responsibly to enhance payment integrity. His dedication to building robust, adaptable systems ensures Lyric stays ahead in a rapidly evolving landscape.

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Here’s a glimpse of what you’ll learn: 

  • How Lyric emerged from an acquisition and its role in healthcare payment integrity
  • The importance of adhering to the NIST cybersecurity framework in building secure systems
  • Key challenges and strategies in transitioning to a fully remote work environment
  • Insights on securing AI systems and responsibly managing sensitive data
  • Kevin’s career journey and advice for aspiring cybersecurity professionals
  • The evolving role of AI in healthcare and its implications for the industry
  • Why curiosity and adaptability are critical for long-term success in tech

In this episode…

Kevin Heineman shares his experience as the Chief Information Security Officer at Lyric, a company he describes as a "30-year-old startup." Kevin explains Lyric's transition from being part of Change Healthcare to becoming an independent entity focused on payment integrity for major health insurance carriers. He dives into the company’s foundational approach to security, including leveraging the NIST cybersecurity framework to establish robust governance, endpoint security, and monitoring systems.

Kevin highlights Lyric’s unique approach to integrating AI—not as a general tool like ChatGPT, but as a bespoke solution tailored to healthcare data. He underscores the importance of building secure AI models by focusing on data governance, input-output controls, and ongoing monitoring. His reflections on navigating a fully remote organization, alongside the company’s emphasis on recruiting talent nationwide, provide valuable insights for modern businesses.

From his early days in consulting to his current role, Kevin discusses the value of adaptability and continuous learning. He shares his take on the future of AI and the need to embrace it as a productivity tool rather than a replacement for critical thinking or technical skills. With his coined term "AI obesity," Kevin warns against over-reliance on technology and emphasizes a balanced, responsible approach to innovation.



Resources mentioned in this episode:

Matthew Connor on LinkedIn
CyberLynx 
Kevin Heineman on LinkedIn
Lyric Website
Optum Website
Change Healthcare Website


Sponsor for this episode...

This episode is brought to you by CyberLynx.com  

CyberL-Y-N-X.com.

CyberLynx is a complete technology solution provider to ensure your business has the most reliable and professional IT service.

The bottom line is we help protect you from cyber attacks, malware attacks, and the dreaded Dark Web.

Our professional support includes managed IT services, IT help desk services, cybersecurity services, data backup and recovery, and VoIP services. Our reputable and experienced team, quick response time, and hassle-free process ensures that clients are 100% satisfied. 

To learn more, visit cyberlynx.com, email us at help@cyberlynx.com, or give us a call at 202-996-6600.

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