Cyber Business Podcast

The Human Side of Cybersecurity Leadership with Kara Schlageter

Written by Matthew Connor | Jan 23, 2026 8:52:21 AM

Kara Schlageter is a cybersecurity executive with a career that bridges human resources, technology, and security leadership. Formerly Deputy CISO at First Citizens Bank, she brings a rare perspective shaped by early consulting experience, large scale transformation work at Bank of America, and deep exposure to identity and access management. Her path into cybersecurity began not with firewalls or endpoints, but with people, culture, and organizational change. Today, Kara is known for advocating a human centered approach to cybersecurity that treats leadership, empathy, and ethics as core security controls.

 



Here’s a glimpse of what you’ll learn: 

 

  • Why cybersecurity failures are driven more by people than by technology
  • How an HR background can strengthen security leadership
  • Why culture and empathy are critical security enablers
  • How AI should complement human judgment rather than replace it
  • The ethical risks of AI adoption without governance
  • Why risk tolerance and values must guide technology decisions
  • How leadership roles like the CISO are evolving beyond technical expertise

In this episode…

Kara Schlageter explains why cybersecurity must be demystified and understood as a human problem first. She challenges the common perception that security is primarily about tools, arguing instead that breaches happen because of human behavior, incentives, and culture. Her background in HR allows her to view cybersecurity through the lens of motivation, trust, and organizational design rather than purely technical controls.

She shares how her career evolved through consulting, identity and access management, and large scale transformation at Bank of America. While helping organizations grow rapidly, Kara learned that hiring decisions, culture, and leadership alignment matter as much as technical skill. That experience shaped her belief that understanding people is a force multiplier in cybersecurity.

The conversation also explores AI and its growing role in both security and leadership. Kara emphasizes that AI is a powerful tool, but one that must be governed carefully. She stresses the importance of transparency, ethical use, and intentional guardrails, especially as organizations rush to adopt AI driven capabilities without fully understanding long term risk.

As the discussion turns toward leadership, Kara outlines how the CISO role is changing. Modern security leaders must communicate risk in business terms, define culture, and align technology decisions with organizational values. Technical expertise still matters, but it is no longer sufficient on its own. The future of cybersecurity leadership belongs to those who can balance innovation with humanity.

 

Resources mentioned in this episode

 

Matthew Connor on LinkedIn
CyberLynx Website
Kara Schlageter on LinkedIn

 

Sponsor for this episode...

 

This episode is brought to you by CyberLynx.com  

CyberL-Y-N-X.com.

CyberLynx is a complete technology solution provider to ensure your business has the most reliable and professional IT service.

The bottom line is we help protect you from cyber attacks, malware attacks, and the dreaded Dark Web.

Our professional support includes managed IT services, IT help desk services, cybersecurity services, data backup and recovery, and VoIP services. Our reputable and experienced team, quick response time, and hassle-free process ensures that clients are 100% satisfied. 

To learn more, visit cyberlynx.com, email us at help@cyberlynx.com, or give us a call at 202-996-6600.

 

Check out other related episodes:

 

Inside a Real World Ransomware Incident and Recovery with Zach Lewis
Where AI Helps, Where It Hurts, and Why Governance Matters with Olivia Phillips
Balancing AI, Privacy, and Risk at a Public University with Malcolm Blow