CyberLog

7 Key Advantages of Managed IT Services for Healthcare

Written by Matthew Connor | Apr 29, 2024 3:38:57 PM

Without dedicated IT services, healthcare providers struggle with outdated systems, security risks, and inefficient data management. 

This lack eats up valuable time and diverts attention from patient care, where every second counts.

However, when healthcare facilities partner with a managed IT service, their workflow and data management tend to improve. 

Moreover, a business study also found that outsourcing IT services can help organizations save 25-40% of their IT costs.

Lending your IT services to these experts means streamlined technology processes in healthcare, ensuring that systems are up-to-date, secure, and efficient. 

With a managed IT service, hospitals and clinics can focus on what truly matters—their patients. 

This partnership can transform the healthcare experience by making technology a reliable ally in patient care. 

To further clarify how managed IT services for healthcare are a good call, this article lists its key advantages. 

Keep reading to know why this IT move might be the smartest thing for healthcare!

Focus on Core Healthcare Functions 

When IT experts handle the technological side of healthcare things, medical professionals can concentrate on patient care.

For instance, consider a busy hospital. Doctors and nurses juggle numerous responsibilities, from diagnosing illnesses to managing patient recovery. 

If these professionals also have to worry about updating software, data breach prevention, or troubleshooting hardware issues, it divides their attention and energy, affecting patient outcomes.

However, with managed IT services, healthcare staff are freed from these tech-related distractions.

IT professionals ensure that systems operate smoothly, data is securely managed, and software is up to date. 

This seamless support means that a nurse or doctor won't have to pause their work to fix a frozen computer or a slow network. 

Access to Expertise and Latest Technologies 

Outsourcing IT services connects healthcare facilities with IT professionals who are experts in their field. 

These professionals stay on the cutting edge of technology trends and cybersecurity measures.

Their expertise helps ensure that the healthcare providers they support benefit from the most advanced and secure systems available.

For instance, if a clinic wants to implement electronic health records (EHR), partnering with a managed IT service is a good choice. 

This way, the clinic gets help setting up the system and ensures it’s done with the latest software, optimized for speed and security. 

This setup would likely include advanced data encryption and secure access protocols, which are critical for protecting patient information.

Moreover, these IT specialists handle routine maintenance and emergency responses, which means healthcare facilities can have the latest and greatest in tech without needing to become IT experts.

Reduced - or Justified - IT Costs 

Typically, running an in-house IT team involves various operational expenses: salaries, benefits, ongoing training, and technology upgrades. 

These can add up quickly and weigh heavily on a healthcare facility’s budget.

Luckily, managed IT services for healthcare are among the ways to reduce your IT costs.

This happens because instead of multiple expense lines, healthcare providers pay a single, consolidated fee. 

This fee covers system maintenance, software updates, cybersecurity, and technical support, among other aspects.

As a result, such a structure is often more cost-effective because the service provider spreads its costs across multiple clients, achieving efficiencies and cost savings that are passed on to you.

For example, consider a community hospital that switches to a managed IT service. 

Previously, the hospital might have employed several IT staff, each with a salary, benefits, and a need for periodic training on the latest technologies—a substantial recurring expense. 

However, with managed IT services for healthcare, the hospital pays a fixed monthly fee that is often less than the cost of its former staff. 

Plus, it gains access to a broader range of expertise and advanced technology than it could typically afford on its own.

This financial efficiency lets healthcare facilities budget more effectively, knowing their IT costs are fixed and all-inclusive. 

There’s no need to set aside funds for unexpected repairs or urgent software updates—it’s all covered. 

Data Governance and Quality Control 

With managed IT services, healthcare facilities benefit from structured data governance policies. 

These policies dictate how data is collected, stored, and accessed, ensuring consistency and compliance with strict regulatory standards like HIPAA. 

Moreover, managed services often include rigorous quality control measures to prevent data errors and omissions, which can be crucial in treatment decisions.

Let’s think of a clinic that transitions to a managed IT service for its data management. 

The service provider sets up a system that automatically updates patient records across all platforms. 

Doing so ensures that every doctor, nurse, or pharmacist accessing a patient’s file gets the most current information. 

This reduces the risk of errors, such as prescribing a medication that conflicts with new treatments added by another specialist.

These IT specialists also perform regular audits and backups to safeguard data integrity and availability, vital in emergency situations where quick access to accurate patient information can be lifesaving. 

Enhanced Cyber Resilience

As cyber threats become more sophisticated, having robust cybersecurity measures in place is non-negotiable for the healthcare sector.

Therefore, managed IT services for healthcare offer specialized expertise in cybercrime prevention, which many healthcare providers may not have in-house. 

These services employ advanced security tools and protocols to shield healthcare systems from cyber threats including ransomware, data breaches, and phishing attacks.

Take the example of a small medical practice. 

Previously, its basic firewall and outdated antivirus software might have been insufficient against the latest cyber threats. 

Switching to managed IT services will give it access to top-tier security technologies and skilled professionals who continuously monitor and update its defenses. 

This includes implementing multi-factor authentication, encrypted data storage, and real-time threat detection systems.

Such a proactive approach prevents potential disruptions to medical services and builds trust with patients. 

Doing this enables the healthcare facility to assure the patients that their personal information is safeguarded with the highest standard of security.

Proactive System Maintenance and Updates 

Proactive system maintenance involves regular checks and updates to both software and hardware, preventing issues from becoming serious problems. 

For example, a managed IT service would routinely update a hospital’s patient record system, ensuring it operates without glitches that could delay access to crucial medical information.

Imagine a busy clinic where system failures can lead to long patient wait times and critical delays in care. 

But with managed IT services, the clinic's systems are regularly reviewed and maintained by a skilled tech team, minimizing the likelihood of such failures. 

Scheduled updates are performed during off-peak hours, ensuring that the clinic operates at peak capacity without interruption during business hours.

Regulatory and Legal Framework Compliance

Compliance with regulatory and legal frameworks is a critical aspect of healthcare and managed IT services help ensure that these stringent requirements are met.

Healthcare regulations like HIPAA in the U.S. dictate how patient information must be handled and protected. 

Non-compliance can lead to severe penalties, including fines and damage to a facility’s reputation. 

Managed IT services for healthcare help navigate these regulations by implementing systems and processes that are compliant by design. 

This includes secure data handling, privacy protocols, and regular compliance audits.

Say a healthcare clinic is subject to an unexpected IT audit

With a managed IT service, the clinic is well-prepared, having consistently adhered to the latest regulations through systems set up and maintained by their IT partners. 

Outsource IT Tasks to the Pros and Make Tech Simple

In conclusion, opting for managed IT services in healthcare extends beyond the immediate technical benefits. 

This strategic decision optimizes your healthcare operations along with introducing a layer of professional handling that you can rely on every day. 

Notably, outsourcing your IT tasks to seasoned experts not only keeps your systems efficient and compliant but also significantly reduces work-related stress. 

With less time spent on managing technology issues, healthcare professionals can dedicate more energy to patient care and less to operational complexities. 

By entrusting your IT needs to the right partners, you create a more focused working environment, ultimately enhancing the quality of care provided to your patients. 

For expert-managed IT services for healthcare that enhance efficiency and compliance, while reducing your operational stress, partner with Cyberlynx. 

FAQs

What are managed IT services for healthcare?

Managed IT services for healthcare involve outsourcing various IT tasks and functions to a specialized provider. These services typically include system monitoring, data management, cybersecurity, compliance support, and regular updates. 

How do managed IT services enhance data security in healthcare?

Managed IT services enhance data security by implementing advanced cybersecurity measures tailored to the specific needs of the healthcare sector. This includes encrypted data storage, secure access protocols, and regular security audits to ensure that patient information is protected against unauthorized access and data breaches. 

Can managed IT services help with compliance in the healthcare industry?

Yes, managed IT services are instrumental in helping healthcare organizations comply with industry regulations such as HIPAA in the U.S., GDPR in Europe, or other national healthcare data protection standards. They ensure that all systems are up to date with the latest regulatory requirements and implement comprehensive data governance strategies.